Terms of service
Terms of Service
Last Updated: April 27, 2026
Welcome to Jo’s Pet Deals (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website https://jospetdeals.com (the “Site”) and our services.
By accessing our Site and/or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
These Terms apply to all users of the Site, including browsers, customers, vendors, merchants, and contributors.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
1. Contact Information
📩 Email: info@jospetdeals.com
💬 Live Chat: Available on our website
📍 Address: Rua Vale Silves 126, PT-08, 8365-235, Portugal
2. Online Store Terms
You must be at least the legal age of majority in your country to use our services.
You agree not to use our products or services for any unlawful or unauthorized purpose.
You must not transmit any viruses, malware, or harmful code.
We reserve the right to suspend or terminate access to our services if these Terms are violated.
3. Accuracy of Information
We aim to ensure that all information on our Site is accurate and up to date.
However, we do not guarantee that all information is complete, current, or error-free.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate.
4. Products & Pricing
Some products may be available exclusively online and may have limited quantities.
We make every effort to display product images and colours accurately, but these may vary depending on your device.
Prices are subject to change without notice.
5. Orders & Billing
We reserve the right to refuse, cancel, or limit any order at our discretion.
If we make changes to or cancel an order, we will attempt to notify you using the contact details provided.
You agree to provide accurate and complete billing and shipping information.
📌 Please refer to our Returns & Refunds Policy for more information.
6. Shipping & Delivery
We offer free shipping worldwide.
Delivery times may vary depending on product availability and destination.
While we aim to deliver within estimated timeframes, delays may occur due to couriers, customs, or external factors beyond our control.
📌 Please refer to our Shipping Policy for full details.
7. User Comments & Feedback
If you submit comments, suggestions, or feedback, you agree that we may use them without restriction.
We reserve the right to remove or edit content that is unlawful, offensive, or misleading.
You agree not to post harmful, abusive, or misleading content.
8. Third-Party Services
Our store may use third-party services, including payment providers, shipping partners, and analytics tools.
We are not responsible for the practices or content of third-party services or websites.
We recommend reviewing their terms and policies before use.
9. Prohibited Uses
You agree not to use the Site or its content for:
- Any unlawful purpose
- Violating intellectual property rights
- Harassment, abuse, or discrimination
- Providing false or misleading information
- Uploading malicious code
- Collecting or tracking personal data of others without consent
10. Disclaimer & Limitation of Liability
Our products and services are provided “as is” and “as available” without any warranties, express or implied.
To the fullest extent permitted by law, Jo’s Pet Deals shall not be liable for any damages, losses, or issues arising from the use of our Site or products.
Nothing in these Terms excludes or limits your rights under applicable consumer protection laws.
11. Indemnification
You agree to indemnify and hold harmless Jo’s Pet Deals and its affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of Portugal.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time.
The latest version will always be available on this page.
Continued use of our Site after any changes constitutes acceptance of those changes.